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Usama Dawood

UGC & influencer marketing for DTC ecommerce brands · US, UK, EU

Hundreds of creators. One person accountable.

Creators sourced, content shipped, sales tracked, for Shopify brands that want micro-influencer and UGC to be a permanent channel, not a one-off campaign. You get me on strategy and my team on execution, embedded in your Slack.

No pitch. We talk about your brand and whether I can actually help.

  • Top Rated Plus on Upwork
  • 100% Job Success
  • 5.0 on every review
  • 30+ brands
  • 5,000+ creator collaborations
  • 7 languages
Emi Kamiya

2.5 years in, Usama and his team have been integral to our growth, major home-run hits that resulted in sales spikes, plus a consistent stream of great influencer and creator partnerships., Emi Kamiya, Kiwabi · all reviews

KiwabiGalvierDubai ChocolatesSilk & SaltEmme MamaCRI GeneticsRYPTPlungeMycoDogMen's Best BasicsPROFIDABonnyGo Go Fun LearningKids & PlanetQisaneFWRDApricoatNew West KnifeWorksSiraat Kitchen

How I work

Like a team member, not an external agency

How the work feels from inside your Slack, and why brands stop shopping around after the first month.

Usama Dawood

Usama Dawood · Karachi · US, UK, EU hours

Feels in-house, not outsourced

We work inside your Slack and your sheet, in your brand voice, on your goals. Ask a question and the person who answers is the person doing the work. Most clients say it feels like a team member joined, not like they hired out.

A system, not a person's to-do list

Sourcing, outreach, contracts, shipping, delivery and payments all run through one engine my team operates every day. Quality comes from the system: written criteria, tested scripts, and a tracker that never loses a creator.

Strategy from me, scale from the engine

I set the strategy, lead the program and join the calls that matter. The engine handles the volume, in English, Dutch, German, French, Spanish and Portuguese, so hundreds of creator conversations can run at once without me being the bottleneck.

Influencer marketing services

Three ways to work with me

Influencers bring an audience; UGC creators make ad content with no posting required. Pick the program that matches the job, each quoted after a call with creator payments at cost.

Case studies

What I decided, and what happened

Founder-narrated case studies with real numbers from the program trackers.

Swipe for more

All case studies →
Book a 30-min call
Emil Olesen

Super communicative and on top of things., Emil Olesen, PROFIDA · all reviews

What clients say

Hear it from the founders I work with

John Chen of Emme Mama and Emi Kamiya of Kiwabi on video, plus written reviews from Upwork and Trustpilot.

Upwork: Top Rated Plus · 100% Job Success · 8,600+ hours · every review 5.0

  • 2.5 years in, Usama and his team have been integral to our growth, major home-run hits that resulted in sales spikes, plus a consistent stream of great influencer and creator partnerships.

    Emi Kamiya
    Emi Kamiya · Director of Marketing & Sales, Kiwabi
    Read on Trustpilot ↗
  • They've supported us across the full influencer process, finding the right creators, outreach and negotiations, and making sure creatives are delivered and ready to use for ads.

    Dennis Eberbach · Founder, Galvier
    Read on Trustpilot ↗
  • I've worked with four other UGC agencies before, and this one truly stands out in every way.

    Bruno van Staveren · Co-founder, Dubai Chocolates
    Read on Upwork ↗
  • His ability to acquire quality influencers is fantastic and demonstrates a real understanding of the space.

    Jared Waks
    Jared Waks · Head of Marketing, CRI Genetics
    Read on Upwork ↗
  • Usama took full ownership of our UGC operations, finding and vetting creators, outreach, deliverables, and kept in touch daily through our Slack channel.

    Dixie Diaz · Founder, RYPT Fitness
    Read on Upwork ↗
  • Your selection of influencers was spot-on, and their engagement rates were impressive.

    Omri Tal
    Omri Tal · Founder, Silk & Salt
    Verified client
  • They strive to build a relationship with influencers and help us attain good quality content.

    Tania Wu
    Tania Wu · Founder, Go Go Fun Learning
    Read on Upwork ↗
  • Super communicative and on top of things.

    Emil Olesen
    Emil Olesen · Founder, PROFIDA
    Read on Upwork ↗
  • Only one month in, he plays an important role in our outreach campaign, structuring and leading it.

    André Rößel
    André Rößel · Founder, Bike Evolution
    Read on Upwork ↗
  • Extremely detail oriented, very responsive, and flagged issues appropriately.

    Jessica Postiglione
    Jessica Postiglione · Founder, Bonny
    Read on Upwork ↗

Process

How the first 60 days build

How a program builds. Outreach never stops while everything else layers on top of it.

  1. Days 1–3

    Kickoff

    We agree on goals, markets and the creator profile, and set up the shared tracker.

    You and me

  2. Week 1

    Outreach begins

    The first wave of creator conversations starts, and it keeps running every week from here on.

    The engine

  3. Weeks 2–3

    First yeses

    Early creators sign, product ships, briefs go out, while outreach keeps widening the funnel behind them.

    The engine

  4. Weeks 3–5

    Content starts landing

    First posts and videos come in and get checked against the brief. Timing varies by product; some need time in creators' hands.

    Team QC, my system

  5. Day 30

    First report

    What went out, what came back, what it cost, and what we change. Reporting stays weekly in the sheet.

    Me

  6. Day 60 and on

    Compounding

    Repeat collaborations with creators who performed, new waves of outreach, and a network that keeps growing. It is a funnel that keeps filling, not a pipeline that empties.

    All of us

FAQ

Questions brands ask before hiring

The things people want to know before booking a call with a UGC campaign manager.

Are you one person or a team?

+

You get me and a team. I set the strategy and lead the program; my team runs sourcing, outreach, contracts, QC and editing through a system we have refined across dozens of programs. You will know everyone by name within the first week.

What's the minimum budget?

+

Programs start making sense at a few thousand dollars a month in creator budget plus my fee. Below that, I'll tell you honestly on the call and point you to a lighter starting point.

What is the difference between an influencer and a UGC creator?

+

An influencer has an audience: their value is reach, trust and social proof, so they post to their own following. A UGC creator produces high-performing ad content regardless of audience size, and nothing needs to be posted; the videos go straight to your ad account. Most programs I run use both.

How do you find UGC creators and micro-influencers?

+

Manual sourcing against a written criteria sheet, platform searches, and referral chains from creators who already posted. Outreach runs continuously, and roughly 30% of gifted outreach replies.

How fast until we see content?

+

For most programs the first content lands within the first month, while outreach keeps running behind it. Products that need time in creators' hands take longer, and I will tell you that upfront rather than promise a date.

Who owns the content and usage rights?

+

You do. Every creator agreement includes usage terms for organic and paid, and I keep the paperwork so your media buyer never has to chase it.

Do you run influencer whitelisting or Spark Ads?

+

Yes. Whitelisting rights and Spark codes are collected as part of the agreement, so your team can run ads directly from creators' handles. We hand over the access and the insights; your team runs the spend.

What if a creator flakes?

+

Some will. Roughly a third of creators who accept never deliver, which is why I recruit networks, not shortlists, and report contracts signed and products delivered separately every week. Any creator who doesn't deliver is replaced at no charge.

We already have an agency. Does this still work?

+

Yes. I often run the creator side while an agency runs paid media; I hand them finished, rights-cleared assets.

Can we hire you through Upwork?

+

Yes. Most of my programs started there. I'm Top Rated Plus with a 100% Job Success score, and I'm happy to contract through Upwork if that's easier for your finance team.

What happens on the call?

+

Thirty minutes, mostly me listening. I ask about your product, markets, and what you have tried, and I am honest about whether we can help. If we are a fit, I follow up with how I would run it. If we are not, I will say so.

Book a call

Let's map out your creator program

Thirty minutes, no deck. You leave with a plan whether or not we work together.

  • Usama has been a true partner in helping us launch this influencer program! His organization skills and communication have made working together both smooth and efficient, enabling us to quickly deliver products to influencers, give feedback on their content submissions, and get final content published on their socials. His ability to acquire quality influencers is fantastic and demonstrates a real understanding of the space and how to communicate effectively to establish mutually beneficial influencer relationships. Can't recommend him enough, and look forward to continuing to work with him on this project and hopefully others.

    Jared Waks
    Jared Waks · Head of Marketing, CRI Genetics
    Read on Upwork ↗

Thirty minutes to talk about your brand: what you sell, where you want to grow, and what you have already tried. I will be straight with you about whether creator marketing can move the needle for you, and how I would approach it if it can.

Helpful to have ready: your store URL and what you need most (creators, content, or sales).

Book a 30-min call